Connect Training Group

Front line management provides the first level of leaderships within an organisation and has an active role in implementing and managing continuous improvement processes to achieve workplace objectives. 

Frontline managers have a strong influence on the work culture, values and ethics of the teams they supervise.  As such it is important that frontline mangers model good practice, professionalism and confidently represent their organisation.

Designed for:

Front line managers and supervisors looking to further develop their skills so they can implement and manage their team in the processes involved in continuous improvement.

You will learn about: 

• Ensuring performance and behaviour meet organisational and legislative requirements
• Implementing continuous improvement systems and processes
• Monitor and review performance 
• Communication strategies
• Coaching and mentoring practices
• Using appropriate Technology

• BSBMGT401A: Show leadership in the workplace 
• BSBMGT403A: Implement continuous improvement