Connect Training Group

The ability to select staff can be a daunting and lengthy operation.  There are many skills required to execute the tasks associated with the recruitment cycle.  The activities in this course will enable you to identify what skills the position calls for to ensure this is included in your selection of staff.  It will also provide insight to legislation and necessary documentation required when recruiting and inducting staff.

Maintaining effective relationships with colleagues and friends depends on your communicate skills. Effective communication skills can be learned. This course will provide you with a range of communication techniques and strategies that will enable you to become a more effective and confident communicator.

To survive in Business it is imperative to provide exceptional customer service. High-achieving work places and organisations recognise the importance of staff working effectively with their customers.  Customers vote with their feet!  This course aids participants in developing a "customer first" attitude and the practical people skills required to demonstrate to customers that they really matter.

Not achieving the 'TEAM' effort required to 'get the job done'?
This short course will assist you in getting the most from your team. 
Discover ways to compliment each individuals personalities and skills and learn how to motivate and develop your 'TEAM'.  

 

This short course will provide you with the skills and knowledge to:

• Understand the basics of marketing
• Effective selling techniques
• Legal requirements relating to marketing activities
• Determine your market and 'The Market Mix'
• Plan promotional activities and set objectives
• Understand the consumer decision-making process
• Develop a Marketing Plan
• Review and report on promotional activities

Email communication is one of the fastest ways of communicating in the modern business world.  These days you have to understand the basics of EMAIL communication to be effective in the workplace.  This course will provide you with the skills to be an effective communicator.

 

To achieve a position in a business environment it is imperative you understand basic business skills. This course aids participants in understanding how to work effectively in a business office and how to successfully mange time and tasks. It also provides information on working effectively with colleagues.

This course assists in developing the skills and knowledge required to effectively measure current resource use and to carry out improvements including reducing the negative environmental impact of work practices. This course also covers information on developing skills and knowledge to be pro-active and make positive contributions to workplace innovation.

No matter what environment you are working in, it is imperative you understand the basic concepts required to produce word processed documents.  This course will provide you with the skills to produce basic business documentation within a word processing program.